Livestream develops a wide array of integrated products across web, desktop, mobile and hardware devices. In the Client Support Specialist role, agents are the main point of contact between the producers on site and the customers viewing the live broadcast. Agents are responsible for handling emails, and monitoring live content while chatting with our producers who have questions or concerns about technical issues with their equipment or services.
This is a fantastic opportunity to work for an energetic young company that is competing on a global level. Candidates must be motivated, punctual, reliable, and willing to learn.
The Livestream Client Support Specialist position assumes many varied responsibilities, which include but are not limited to the following:
Ideal skill set:
Livestream’s mission is to connect people and live events. Livestream offers event owners a complete set of hardware and software tools to share their events with a growing community online. More than 30 million viewers each month watch tens of thousands of live events from customers including The New York Times, Facebook, ESPN, SpaceX and Warner Bros. Records. Founded in 2007, Livestream is headquartered in Brooklyn, New York with offices in Los Angeles, London, Ukraine and India. For more information visit new.livestream.com.